Shipping policy
 
What carriers do I use?

• For shipping inside of the UK I use Parcelforce Express 24 service which includes tracking and Royal Mail 1st Class.
• For shipping to all other countries outside of the UK I use DHL which includes tracking.

What is the handling time between when an order is placed and when it is shipped?

• Artworks will usually be dispatched from my studio within 5-10 working days.
• The carrier will normally deliver order within 2-3 working days of dispatch for the UK and 3-7 days for overseas shipments.

Other Notes

• Item/s ordered will be delivered to the address provided. If you are not at home when the items are delivered please note that I will not take any responsibility for any los or damage if left untended.
• If the item/s are retuned to my studio because of failed delivery attempts I will then charge you for the cost of redirecting your delivery.
• If you find any damage to the item/s ordered upon delivery please notify the carrier or myself as soon as possible.

Return policy
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Digital Orders
Sorry I am not offering refunds for digital products at this time.

Physical orders
How Long you have to return an item/s

• If you are unhappy with your order you can return it up to 14 days from the day of the delivery.

What is the Process of returning the item/s

• Please email me first and tell me why you would like to return the item/s.
• Please then return your purchase within 14 days from the day of cancellation. Item/s must be returned in original packaging to me at your own expense. Please make sure it is packed appropriately to avoid any damage.
• Once I have received the item/s I will then offer a full refund of the money to you including any postage fees within 14 working days from the date of the return.