Shipping & Returns Policy
Shipping policy
Shipping in the UK and the Rest of the World
What is the handling time between when an order is placed and when it is shipped?
Notes
Return Policy
Digital Orders
Physical orders
How Long you have to return an artwork
What is the Process of returning the artwork
Other Noters
Shipping policy
Shipping in the UK and the Rest of the World
- All of my original handmade artworks come with (Tracked) Shipping to the UK and the Rest of the World.
- Reputable couriers are used including: Royal Mail, UPS and DHL
What is the handling time between when an order is placed and when it is shipped?
- Artworks will usually be dispatched from my studio within 5-10 working days.
- The carrier will normally deliver your order within 3 working days of dispatch for the UK and 7 working days for overseas.
Notes
- Item/s ordered will be delivered to the address provided. If you are not at home when the items are delivered please note that I will not take any responsibility for any los or damage if left untended.
- If the item/s are retuned to my studio because of failed delivery attempts I will then charge you for the cost of redirecting your delivery.
- If you find any damage to the item/s ordered upon delivery please notify the carrier or myself as soon as possible.
- For shipping outside of the UK, any additional duty or customs charges applicable in the destination country are payable by the recipient.
Return Policy
Digital Orders
- Sorry I am not offering refunds for digital products.
Physical orders
How Long you have to return an artwork
- If you are unhappy with your order you can return it up to 7 days (one week) from the day of the delivery.
What is the Process of returning the artwork
- Please email me first to notify me that you would like to return the artwork within this 7 day period.
- Please then return the artwork within this 7 day period. Artwork must be returned in original packaging to me at your own expense. Please make sure it is packed appropriately to avoid any damage.
- Once I have received the artwork I will then refund the total amount you spent minus the return shipping cost within 3 buisness days from the date of the return.
Other Noters
- Please be aware that although I do try to photograph my art to its true representation, there may be slight differences due different computer/device screens.