Shipping & Returns Policy 


Shipping policy
 
Shipping in the UK and the Rest of the World
  • All of my original handmade artworks come with (Tracked) Shipping to the UK and the Rest of the World.
  • Reputable couriers are used including: Royal Mail, UPS and DHL

What is the handling time between when an order is placed and when it is shipped?
  • Artworks will usually be dispatched from my studio within 5-10 working days.
  • The carrier will normally deliver your order within 3 working days of dispatch for the UK and 7 working days for overseas.

How I Pack my Art for Shipping?
Notes
  • Item/s ordered will be delivered to the address provided. If you are not at home when the items are delivered please note that I will not take any responsibility for any los or damage if left untended.
  • If the item/s are retuned to my studio because of failed delivery attempts I will then charge you for the cost of redirecting your delivery.
  • If you find any damage to the item/s ordered upon delivery please notify the carrier or myself as soon as possible.
  • For shipping outside of the UK, any additional duty or customs charges applicable in the destination country are payable by the recipient.


​Return Policy

Digital Orders
  • Sorry I am not offering refunds for digital products.

Physical orders
How Long you have to return an artwork
  • If you are unhappy with your order you can return it up to 7 days (one week) from the day of the delivery.

What is the Process of returning the artwork
  • Please email me first to notify me that you would like to return the artwork within this 7 day period.
  • Please then return the artwork within this 7 day period.  Artwork must be returned in original packaging to me at your own expense. Please make sure it is packed appropriately to avoid any damage.
  • Once I have received the artwork I will then refund the total amount you spent minus the return shipping cost within 3 buisness days from the date of the return.

Other Noters
  • Please be aware that although I do try to photograph my art to its true representation, there may be slight differences due different computer/device screens.​​